We are new to the spa experience as of 2024. Fox Bro's has been a great experience for us. Knowledge, communication, work completed and over all experience is outstanding. We highly recommend!
Very professional and great communication. I had an easy experience scheduling a technician to come out, diagnose and immediately fix my issue. Audrey is one of the best customer service reps I’ve ever worked with! She went above and beyond to help me with a salt cell issue, offering to call the warranty company directly and following up with me every step of the way! Highly recommend this…
Impressed with Fox Bro's Pools. Will use them again! Great communication, great service. They kept me informed from the beginning of the process so I knew what the repair plan was and when things were going to happen. Arrived on time. Repairs completed and problem solved. Excellent!
Dave came and installed our pump under warranty was prompt and did a wonderful job and quick perfect job
Our technician was prompt, efficient, and very knowledgeable about every aspect of our pool and options. Thanks again! We always use your services!
Great crew. Good workmanship.
Replaced my pump on a warranty issue. Very responsive! Definitely use again.
Friendly, responsive, hardworking, communicative, and genuinely good people. From the beginning of the process to the end, every step has been one positive after another. Every trade that has been out to assist in the job has been professional, courteous, and has a high respect for Fox Bros and the homeowner. I would never consider using anyone else or recommending anyone else.
They are very responsive! It has been difficult to find responsive and knowledgeable service repairs for my hot tub/spa. They are both.
Highly recommend them!
They were excellent. Explained everything for me. Went above and beyond in my opinion.
I had a problem getting my Jandy AquaLink back on line. I called Fox Bro's Pools and Audrey set up an appointment with Dave in a few days. Dave installed the system two years ago. He came out and in no time had everything up and running again. Thank you Audrey and Dave.
Dave is very knowledgeable and professional. He was able to pin point the items needing repairs very quickly. Great customer service